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Custom Chat Applications

Private, branded messaging platforms for website visitors, customers, support agents and internal teams, with web and mobile interfaces your business owns.

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Overview

Private, branded messaging for visitors, customers, support agents and internal teams.

Instead of renting a chat tool, own your communication platform. We build real-time chat with agent inboxes, file sharing, history, notifications and moderation, connected to your CRM and business data.

Ideal for
Support teamsMarketplaces and platformsInternal team communication
Capabilities

What our custom chat applications covers

  • Private one-to-one chat
  • Team and internal company chat
  • Customer support messaging
  • Website chat widget
  • Agent support dashboard and multi-inbox
  • Real-time messaging
  • Image, video and document sharing
  • Message history and search
  • Push and in-app notifications
  • Admin roles and moderation
  • CRM and dashboard integration
  • Optional end-to-end encryption
Pricing

Custom quote

Quotation-based.

Request a quote
How we deliver

Our process, step by step.

  1. 01

    Protocol & Privacy Scope

    Team vs customer chat, volume, retention and compliance.

  2. 02

    Real-Time Architecture

    WebSocket layer, presence, message state and push relays.

  3. 03

    Client & Agent UI

    Web and mobile chat widgets, agent inbox and canned replies.

  4. 04

    Core Engine Build

    Message queue, media processing and search index.

  5. 05

    Integration Handoff

    CRM history, ticketing, routing and email fallbacks.

  6. 06

    Load & Latency Testing

    Concurrent connections, reconnects and offline queues.

  7. 07

    Production Deployment

    High-availability launch with admin moderation tools.

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Questions, answered

Frequently asked questions.

A little clarity before we get started.

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Start with a contact form or WhatsApp conversation. We review the business goal, current tools, audience, workflow and timeline, then recommend a practical scope and delivery path.
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Ready to start your custom chat applications project?

Tell us what you need. We’ll reply with a clear scope, timeline and price.

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