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WhatsApp Business Integration

Approved communication workflows for order updates, leads, customer support, CRM, ERP and e-commerce notifications using the WhatsApp Business Platform.

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Overview

Approved WhatsApp workflows for order updates, leads, support, CRM and ERP notifications.

Your customers already live on WhatsApp. We connect the WhatsApp Business Platform to your store, ERP or CRM so order confirmations, delivery updates, lead alerts and support happen automatically, with a smooth handoff to a human agent when needed.

Ideal for
E-commerce brandsClinics and schoolsService businesses
Capabilities

What our whatsapp business integration covers

  • WhatsApp Business workflows
  • Order and delivery updates
  • Lead notifications
  • Support routing
  • CRM and ERP integration
  • E-commerce notifications
  • Approved template messages
  • Agent handoff
  • Webhook and API integration
  • Customer record sync
Pricing

Custom quote

Meta's WhatsApp conversation charges are billed by Meta/BSP separately.

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How we deliver

Our process, step by step.

  1. 01

    Account & Policy Audit

    Eligibility, display name verification and compliance.

  2. 02

    Template Architecture

    Utility, authentication and marketing templates for Meta approval.

  3. 03

    API & Webhook Hookup

    Connect the Cloud API to store, ERP, CRM and dispatch systems.

  4. 04

    Interactive Flow Build

    Buttons, quick replies, lists and automated replies.

  5. 05

    Agent Handoff Logic

    Smooth escalation to human agents.

  6. 06

    Quality & Rate Limit QA

    Number health, opt-in, fallbacks and logging.

  7. 07

    Launch & Performance

    Staged rollout, delivery tracking and template upkeep.

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AI Chatbot Development

AI chatbots for WhatsApp, your website and Instagram that answer customers 24/7 and hand over to your team.

AI Calling & Voice Agent

AI voice agents that answer and make calls, book appointments, qualify leads and confirm orders.

Questions, answered

Frequently asked questions.

A little clarity before we get started.

Ask us anything WhatsApp
Start with a contact form or WhatsApp conversation. We review the business goal, current tools, audience, workflow and timeline, then recommend a practical scope and delivery path.
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Ready to start your whatsapp business integration project?

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